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Jeppesen: Transforming the way the world moves.




Responsible for the management of intermediate structured customer data and meta-data.  Performs detailed customer document analysis and verifies the structural and technical accuracy of data.  Performs quality assurance on structured content (both customer and Jeppesen data).  Publishes customer data according to requirements.  Creates specifications and standards for customer data processing.  Manages basic or small structured conversion projects in conjunction with foreign offices.



Essential Duties:

  • Handles the management of advanced structured customer data and meta-data (i.e., DMS) including quality check for conformity to both customer and structure requirements.
  • Coordinates advanced customer data conversion and editing projects to include the final publishing and delivery of content and the communication of progress to all interested parties.
  • Manages complex internal documentation needs to include the delegation, creation, and development of new standards and specifications.
  • Performs advanced structured editing of Jeppesen structured content and quality review of colleague’s work assignments.
  • Trains co-workers on existing and new tasks/procedures.
  • Performs advanced graphic editing and/or quality review of colleague’s graphic editing work.




High school or secondary school graduate or equivalent and typically 1 or more years' related experience or an equivalent combination of education and experience.



Knowledge and Skills:

  • Has substantial and thorough understanding of the job.
  • Solves routine problems of limited scope and complexity by following established practices and procedures.
  • Receives general supervision with basic instructions for routine work and detailed instructions for new lines of work or special assignments. Performs routine or standardized work, choosing from a variety of well-established options. Work is reviewed for soundness and overall adequacy and accuracy.
  • Errors may cause moderate loss of time or customer/user dissatisfaction.
  • Interacts primarily with organization personnel and customers to obtain or provide information requiring some explanation or interpretation.

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