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Employee Training Specialist 3

Business Support Professionals
18000778 Requisition #
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Provides training to Aviation Business Unit (BU) teams on order management systems, tools, and new products.  Training is provided to all Aviation BU locations.



Essential Duties:

  • Executes internal training processes in a timely manner.
  • Supports new hires in daily business (e.g. key account managers, account representatives and sales persons across the Aviation BU).
  • Ensures the effectiveness and efficiency of the internal training  process.
  • Assists in root cause analysis in terms of why internal training  processes exceed process limits.
  • Develops training documentation in PowerPoint software.
  • Assists in the development and implementation of a franchised, robust internal training process across the Aviation BU for entire portfolio.
  • Generates recommendations for internal training process improvement.
  • Maintains training records (i.e., QMS related documents).




Degree in a related field of study and typically 6 or more years' related work experience or an equivalent combination of education and experience.



Knowledge and Skills:

  • Completely understands and applies job practices, techniques, standards, principles, and concepts.
  • Develops solutions to a variety of complex problems referring to established precedents and policies.
  • Receives general direction for work that is reviewed upon completion for adequacy in meeting objectives. Participates in determining objectives of assignment; plans, schedules, and arranges own activities to accomplish those objectives.
  • Exerts some influence on the overall objectives and long-range goals of the organization. Erroneous decisions or failure to achieve objectives typically have a serious effect upon the administration of the organization.
  • Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations.

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