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IT Assistant - Intern

Technology Services & Operations
18000983 Requisition #
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AeroInfo- A Boeing Company
Role:  IT assistant (Co-op)
Job Family:  Technical Operations

Who is Boeing Canada – AeroInfo?

Boeing Canada - AeroInfo is based in Richmond, B.C., and we have been an integral part of the Boeing Company since 2000. We create world-class aircraft operations information technology products and services, used by airlines around the world. We are looking to expand our team with people who seek an exciting, challenging opportunity with one of the most sought after employers in the world: Boeing.

Not only do you get to work for a Fortune 100 company, but you also get to be part of entrepreneurial environment of a growing local success story. Basically, you get the best of both worlds.  At AeroInfo we offer a unique proven combination of stability, growth, and cool technology, including new development in mobile, analytics and the cloud.

Job Summary:
The IT intern summary:
Should be customer service-oriented and learn techniques to best serve clients (internal and external end-users)
- Must take direction well and be motivated self-starters
- Open and excited to learn new technologies
- Have good communication skills, both written and oral

Other responsibilities:
- Support the IT team in the maintenance of hardware, software and other systems
- Troubleshoot issues with equipment like printers, computers and mobile devices
- Run software updates when requested
- Participate in the development of new desktops, laptops or virtual machines
- Research unusual defects or issues end-users encounter

Experience and Qualifications:
• Excellent customer service, communication skills; professional, courteous, and highly service-oriented
• Ability to interact with all levels of an organization in a professional, diplomatic and tactful manner.
• Highly service-oriented, energetic, flexible, reliable, motivated and professional individual who thrives in fast-paced, dynamic environments.
• Reliable, responsible, conscientious, and self-motivated; ability to follow detailed tasks to completion with minimal supervision
• Strong desktop support with Windows XP/Vista/7.  Experience with Mac OS a plus.
• Strong experience with mobile device management including smartphones and tablets.
• Strong understanding of desktop/laptop hardware
• Experience installing Windows client operating systems, applications and desktop imaging
• Co-op student studying towards Information Systems  or Business Degree
• CompTIA A+ Certified Technician or Microsoft Certified Desktop Support Technician (MCDST) is preferred


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